Rant or rave about us? Let us know Contact us!
"I'm writing this note completely unsolicited regarding the service level provided by Ian Conroy. In a word, he is "amazing"...and his wine notes and comments seem spot on! " Jerry R., January 2013.
"Thank you very much. Excellent customer service! I appreciate it. More orders to come for certain." Mark M., September 2012.
"Can you please slow down the great deals, they are impossible to resist. Thank you!" Miguel L., September 2010.
"That was an exceptional wine! It paired very well with our grilled rack of lamb. Thanks again Andy!" James M., May 2010.
"Glad I stumbled on you and JJ Buckley. Your wine prices are lower than my favorite shops, your wines are rated and have descriptions, and purchases are delivered to my door via inexpensive overnight shipping. Low hassle - high reward." David K., March 2010.
"Thanks. I'm really excited about all my purchases. Great recs!" Doug E., March 2010.
"That's exactly what you do... provide extraordinary white glove service!" Byron, February 2010.
"Alex- Thanks so much and I appreciate your keeping me update with all of the great finds....I have thoroughly loved almost every case I've purchased through you." Jarrod, November 2009.
"Thanks so much - a real pleasure dealing with you !! I look forward to the years ahead." John C, November 2009.
"Alex: Thanks so much for the follow-through! I'll keep buying from you guys! You're the best. " Graham K, November 2009.
"Hi Cory - I just received the wines this morning. Holding the wines and then shipping at my request is really great service, I really appreciate it." Staffan B., September 2009.
"You people are really great to work with. Thank you." Todd I, July 2009.
"I really have to compliment you on your customer service. Though I've purchased a grand total of 1 bottle so far, you've treated me as though I've purchased from you for years." Eliot F., July 2009.
"Thanks Andy. I always want to give you first shot before I order from any one else." Karen W., July 2009.
"Dear Cory - You guys are efficient and accurate, that is the way to have a business. Your back office support got to be pretty good. " Richard C, June 2009.
"THANKS! As always, JJ Buckley is un-parallelled for customer service! (You can put that on the website.)" David C., April 2009.
"Really appreciate the help and good service Cory." Robert B., March 2009.
"I received my shipment and I am very happy. The condition of the bottles exceeded my expectations. Looking forward to buying more wine." Mark T., March 2009.
"Many thanks! John. I did not expect you to reply so quickly. Your boss is very lucky to have someone like you working for him." Edward T., March 2009.
"Thank you for the reply----you guys are great--I have referred several people to Wine Commune--thanks again! " T. Spurlock, February 2009.
"Thank you! That gives me great peace of mind. Great service from JJBuckley. " T. Carpenter, February 2009.
"Thanks for the excellent service. I just received the wine. I will use JJB in the future! " D. Winter, January 2009.
"Cory - Thanks so much. I really appreciate your pitching in to help even though it probably falls outside your area. You are a credit to your Company." Clemente N., December 2008.
"Hi Andy, Thanks for the quick shipping. The wine arrived today to my delight. I look forward to ordering again in the future. Best, Jinsoo " Jinsoo, October 2008.
"Trae was an absolutely star. She was a great help yesterday evening to resolve this which had bugged me for several days. I cant praise her attitude and help enough. She epitomises what customer service is all about. I called again today and she is looking into a issue for me and I have no doubt it will be resolved in the same manner " Jeremy Q., October 2008.
" Thanks for all your help. It is why I shop with you d " Diana, September 2008.
"That's great, thanks! This is why I love doing business with you guys. It's refreshing to deal with organizations like JJB/WC that know what customer satisfaction is all about. You guys are the best! " Richard, September 2008.
" I really appreciate your attention to my order. Thanks very much " S. Blivice, September 2008.
"Thanks for the message. You guys have been great to work with and I have shifted virtually all of my wine purchasing to you. Know that I really appreciate your efforts and support on my behalf. " Rich P., September 2008.
"Thank you for your message. [This] is a great place, thank you for the heads up." Ross S., August 2008.
"Thank you for responding so quickly! I appreciate your help. " R. Nichols, August 2008.
"Thank you for answering all my emails. You're the best, have a great weekend!" Payton, August 2008.
"Thank you very much for the expeditious handling of these matters." M. Laudes, July 2008.
"Cheers to you too! You have restored my confidence. Thank you. " S. Koo, July 2008.
"I appreciate your understanding and professionalism.I look forward to doing business with JJ Buckley in the future. " J. Saunders, July 2008.
"Thank you for getting it resolved. I look forward to many more orders in the future. " B. Cohen, July 2008.
"Also, I want to congratulate you and your coworkers on very good web site and wine ion. " A. Apro, July 2008.
"Also, I want to congratulate You and Your coworkers on very good web site and wine ion. " A. Apro, July 2008.
"Alex, being that I have worked in the service industry for 30 years I really recognize and appreciate good service. Nice job. You are the man! Looks like some terrific wines." Toby , July 2008.
"If JJ Buckley were a wine it would be a 100 pointer." Andy W., July 2008.
"As always, thanks Andy! I'll let you know if I see anything else interesting!" Dianna D., July 2008.
"I don't know if you guys need testimonials, but my service has been exemplary on every single transaction, and everyone I have dealt with has been easy to work with and gone the extra mile to help me with my orders. I've even been approached by one of your Representatives to further assist me finding any wines that I might not see on the site. If JJ Buckley was a wine, it would be 100 Points! " A.Williams, June 2008.
"Thank you! Very much appreciated." D. Guthans, June 2008.
"Alex responded super fast and totally made everything happen for me. Thanks so much! You guys rule." Jody H., June 2008.
"Great, thank you very much. Best, B. Weisbuch " B. Weisbuch, June 2008.
"Thanks for acting so quickly and providing the response. I appreciate the timeliness in your response and action. " P. Rodriquez, June 2008.
"Thanks Andy. I appreciate your efforts on my behalf." Gary, June 2008.
"Thanks - you guys are the best." T. Steuber, May 2008.
"Thanks for your courteous response." I. Fitzsimmons, May 2008.
"Thanks again for your help." S. Benegal, May 2008.
"Once again thanks for all your help! " Felipe , May 2008.
"FABULOUS! Can't wait (for the order to arrive)...thank you so much..." J Chapman, May 2008.
"Awesome customer service, thanks Daria! " Allan , May 2008.
"Thank you so much for all your efforts, I received the wine and am looking forward to having some!" Tara , April 2008.
"Thanks for all your help lately!!! " John , April 2008.
"Hi, Just a quick note to let you know my wines have arrived safe and sound. Thanks for the great service. " Chris , April 2008.
"Dear Andy, Thank you for your assistance; it was nice chatting with you, and look forward to tasting these wines. " Ourania , April 2008.
"THANK YOU! With such prompt, courteous and considerate service, you continue to build my confidence in WineCommune's community and my perception of your organization. JJ Buckley and its associates are Top Shelf! " Dean A., April 2008.
"It's truly refreshing to have someone view a situation from the customer's eyes and do what's right. It keeps me motivated to do even more business with WC/JJB. " R. Pinnola, April 2008.
" I really appreciate your responsiveness and quick resolution. Keeps me coming back for more. Thank you! Regards, " Rich P., April 2008.
"Thanks so much, I am so glad I found you guys. You have one of the best selections, best PERFORMING web site, and your values are fantastic. I hope to do business with you guys over and over and over in the years to come." Tim A., April 2008.
""Thanks for being the great company you are"." Eugene , April 2008.
"Andy, thank you for all your help. I'm impressed with you knowledge. I'll be sure and contact you for my future orders. " Lee , April 2008.
"Thank you I really appreciate working with you! Let your boss know you are awesome. " Frances , April 2008.
"Thanks! The wine arrived flawlessly! I will order from your store again!" Joye , March 2008.
"Shipment arrived this morning. Everything's in good condition. Thank you! I'll be back for more. " M. Peterka, March 2008.
"Great, thanks again for your help! " J Vetter, March 2008.
"Thanks, that was the most effective online chat I've ever done!" Hal, March 2008.
"You guys are great as always!" Corwin J., March 2008.
"Thanks. You guys do a great job." D. Kizer , March 2008.
"Thanks for your help. You guys are the best!!!" J. Nitto , March 2008.
"Thanks for your fast response." G. Sardiello, February 2008.
"Great! Appreciate your help and great values! Thanks!! Jipil " Jipil, February 2008.
"Andy: I appreciate your good intentions. Thanks, Bob " Bob , February 2008.
"Thanks Andy - you're a pleasure to work with." T V, February 2008.
"Thank you for taking great care of the missing wines for me. All have arrived and I appreciate the service. I left positive feedback and insisted you need a raise. " David, February 2008.
"Terrific. Thanks for your help. JJ is great. The $1 auctions have let me sample wines someone like me would never have tried." Art , February 2008.
"Thanks very much for your fast response!" D. Viada, February 2008.
"Your fine customer service will lead me to purchase from you in the future." John , January 2008.
"Hi Andy, Just wanted to say thank you. Wine was received this morning and has been presented and I can tell you it was a "BIG HIT." Thank you again and have a wonderful weekend. " Josephine , January 2008.
"Thanks so much for your great customer service, and the wonderful wine selection that you offer! I view your site on a daily basis, and LOVE the email specials!! " S. Veeman, January 2008.
"Thanks again you guys are the best" T. Breckley, January 2008.
"It's great doing business with responsible people!!" E. Matamoros, January 2008.
"Thank you very much for your timely and positive response. I greatly enjoy doing business with JJ Buckley." Bobby , January 2008.
"Thanks again for the wonderful customer service. You have truly built my confidence in your company's quality of service. " Jessica , January 2008.
"As usual, thanks for all of your help in getting any problems that I encounter (and they're rare) resolved." John , January 2008.
"With the exception of a couple of very minor problems that were corrected by you right away, everything was in perfect order. So this is just to thank you for your very good service, especially considering the massive volume of wine you had to handle in the past few weeks." Fernando , January 2008.
"Hey Andy, I wanted to let you know that I had a great experience with the 1990 Le Bon Pasteur that you recommended. I was really impressed! I'd love for you to recommend more Bordeaux between 100-200 dollars, especially from the 1990 vintage. Thanks again and Happy Holidays!" ~Nick , December 2007.
"Thanks for all your help." A. Frishman, December 2007.
"I have to tell you that JJ Buckley [has] -outstanding- customer support. I honestly can't think of any company I've dealt with, either online or brick-and-mortar, that does it better." P. Donham, December 2007.
"I have just made three more purchases tonight. I do love [JJ Buckley]!!!! " Hart , December 2007.
"Thanks for following through with the order. I appreciate it. You guys are the best " S. Haney, December 2007.
"Thank you for the fast response, It is alway a pleasure to do business with your company. " T.Bosso, December 2007.
"Thanks. You guys are great!!" E. Ortiz, December 2007.
"Buying wines in June and then having them shipped in December is like Christmas every time the UPS truck shows up. Thanks for all your help. I only buy used wines from you guys, and out of 1,300 bottles, not one problem. Thanks again. " Bob , December 2007.
"Thanks a million, terrific experience.high level of service and great prices!!! Have a good weekend, talk soon." Jack , December 2007.
"Thank you and I look forward to ordering more fine wines from you in the future." John, December 2007.
"Thank you for your quick response. I will call to arrange a pickup soon. Happy Holidays! " Richard , December 2007.
"Andy You are the best!!! Thanks so much. I cant tell you how much I appreciate it! " Diana A., December 2007.
"I enjoy purchasing from you guys and will continue to do so. Thanks. " D, Garcia, December 2007.
"Many thanks for that. You guys are great! Happy holidays!" Michael, November 2007.
"You guys are awesome. I've been working with you for over two years now, and I have nothing but good things to say about your service." Perry , November 2007.
"Thank you for the excellent customer service!" Ernie , November 2007.
"Thank you very much for your response to my inquiry. It is a pleasure doing business with [JJ Buckley]." Dave , November 2007.
"Thanks Andy, you make 'working' together a pleasure. Alan" Alan , November 2007.
"Thank you so much. I appreciate the service and certainly will order my wine gifts from you again." Ellen , November 2007.
"I have always been satisfied with the service and when things do go wrong you have always made it right." Doug , November 2007.
"Sounds like the best customer service ever. Thank you indeed." Dario , November 2007.
"Hello Andy: Thank you for making the process run so smoothly. We look forward to doing business with you and your company. Please contact me next week and I will place another order. Have a great weekend! Thanks again, Gina " Gina , October 2007.
"You are the best! I really enjoy working with you guys, and I tell everyone in the wine community here about your great deals and service. All the best!" Matt S., October 2007.
"I told one of my closest friend and wine lover like me about your services, I told her that you will climb any mountain to get her the wines she can't seem to find at terrific prices! Please take care of her as you take care of me!" Dianna, October 2007.
"Thank you for sending the confirmation so quickly. You were such an amazing help to me, that I would certainly like to place all future orders through you. Thanks again for your expertise and your kindness. " Jan , October 2007.
"Thank you for all you have done to make this transaction smooth and efficient." Amy , October 2007.
"Thanks for the very fast reply. This is exactly why I love buying from you guys!" Christian , October 2007.
"Thanks Jim! I've never seen a website so responsive and helpful!" Eric , October 2007.
"As a note of appreciation, I would like to extend my sincere thanks to everyone [...] for their help through the years and you that you have a fantastic auction site. I hope to continue to do business with you as long as God is willing to keep me around. " Keith , October 2007.
"Thanks for the advice and help. I'll use you guys going forward for my online purchases. Love the online chat mode." Robert , October 2007.
"Andrew, Excellent customer service! I appreciate the email. I am looking forward to my mystery case. " Erica , October 2007.
"Hi Andrew, Thanks for your email. I would certainly be interested in the email list that you mentioned. I have enjoyed all of the Kilikanoon's that I"ve ordered from JJ Buckley, from the Killerman's Run up to the Medley and the Oracle. Best Regards, Andy " Andrew , October 2007.
"Thanks as always. You guys are great. " Paul , September 2007.
"Thanks for going beyond the call of duty. " Steve , September 2007.
"I just wanted to tell you that you guys ROCK!!! This is an awesome business model and I hope you're seeing the rewards. Keep it coming!!!" Jay , September 2007.
"You are the best! " Ross , September 2007.
"Thank you Erika. As always your service is the best. " Doug , September 2007.
"By the way, thanks for such great service. I've been truly impressed by the quality of not only the site and the wines, but also of the personal service that I've received the few times that there have been problems. I really appreciate it. " Perry , September 2007.
"Hi Andrew- Many thanks for such a thoughtful and incredibly helpful email -- it's a rarity these days to receive such outstanding customer service, and your attention to detail is thoroughly appreciated! " Ryan , September 2007.
"Thank you so much for your assistance in helping me with the wine. I am not a drinker, and I don't know of too many friends who could have appreciated such fine selections. Your company is definitely a rare find, as are the people working there. " Jeff , September 2007.
"Thank you very much for your prompt assistance. It was very helpful." Keith , September 2007.
"Thank You very much for being so accommodating and so fast in fixing my problem with my max bid amount!!!! Awesome service as usual." Mark , August 2007.
"That's fine. I guess that's one of the drawbacks of being so efficient. You guys are great. Keep up the fine work. I've always been happy doing business with you" James , August 2007.
"Hello Andy, your courtesy and professional help are highly appreciated. Thank you, " Alfonso I, August 2007.
"Aloha Andy, Thank you for the invite. I would like to hear about anything you have. I've been very pleased with your services so far and always look for your lots on WineCommune. " Patrick , August 2007.
"Thank you for your e-mail. I would certainly like to use you as a reliable contact. Your company is seriously into customer service. Thank you for that! " Richard , August 2007.
"We just received my first shipment of wine from JJ Buckley. It was the Root 1 Cab. Just to let you know, we are very pleased with the wine and are looking forward to our Mystery Case which is on order." Keith , August 2007.
"I do appreciate your effort." Dina , August 2007.
"And by the way, I'm crazy about your site and the great purchases I've made there. I've enjoyed many nice bottles of wine that I know I wouldn't have tried otherwise. Thanks again. " Mike , August 2007.
"Thanks for clearing that up--great customer support as usual! " Matt, August 2007.
"Just wanted to take the time to thank you. I really appreciate it, and look forward to buying wine in the future. " Summer , August 2007.
"That is very kind of you to even think of-you rock! " Diane , August 2007.
"Thanks so very much for your help." Lauren , August 2007.
"Thank you for a very timely transaction." Ron , August 2007.
"Your decision to help me says a lot about JJ Buckley, and you. Thank you :)" Gary , August 2007.
"Thank you for your swift and detailed response. I actually got lucky and sold for far more than my reserve! Many thanks to your professional and well-run action site! " Lisa , August 2007.
"Thanks so much for the heads up. That's service!" Bobby , August 2007.
"Thanks for all of your efforts, your response to my e-mails makes me feel comfortable doing busy with JJ Buckley and I will certainly let my sons know the same. Again thanks for all of your help. " Dennis , August 2007.
"Thanks a million for being so helpful and accommodating. " Ali, August 2007.
"Thanks again for all you help. I think this is my 4th or 5th order since finding your site a short while back, and I've recommended it to several friends due to your excellent service. " Frank, August 2007.
"Appreciate the good service." Rich, July 2007.
"Perfect, just what I needed to know. Thanks for the quick response! " Lorenzo , July 2007.
"Jim, Thanks! You made my weekend. I hope you have a good one. Cheers, " Sam , July 2007.
"As always, I appreciate all you do... " Jeffrey , July 2007.
"Thank you very much Jim. always a pleasure to hear from you. " Wei, July 2007.
"Thank you for all of your assistance. You guys are always a pleasure to do business with." Tom , July 2007.
"Thanks so much for your help! This will be a great gift with a great personal touch." Karen , July 2007.
"Let me start by saying thank you. Thank you for your quick and informative responses. I love the service your website provides the wine world. Dealing with you has been so much easier." M.Mills, July 2007.
"Thank you for your reply and keep up the good work. I love the [web] site. " Marilyn , July 2007.
"Thank you very much--I really appreciate your attention to this order!" Ken , July 2007.
"Thanks for your help. You were great." Alan , July 2007.
"Jim, excellent service thanks so much for your help..will tell all " Michael , July 2007.
"Thank you -- got it, drank it and want to order more!! I'll be in touch! " Christine , July 2007.
"Great! Thank you for taking care of that for me. Excellent customer service as always. " David, July 2007.
"That is the first time I have had a company stand up and say we made a mistake, but we are going to make it right. I'll will continue to buy wine from your company, and continue to let everyone I know who loves wine about the way you all handle your business. Look forward for years to come. " W. Riordan, June 2007.
"Your customer service is superb and you have a nice selections of quality wines." Robert , June 2007.
"Thank you for your flexibility and great customer service!" Joy , June 2007.
"Thanks for your help & continued good service. " Don , June 2007.
"Wow! Thank you so much for your help! I will definitely go through you guys again." Cali , June 2007.
"I truly appreciate your great service. " Gina , June 2007.
"Thank you for the shipment of the wine glasses and your excellent customer service. " Gus, June 2007.
"We cannot tell you how much we appreciate not only your quick reply, but also your continued outstanding service. It is your service that keeps us coming back as repeat buyers." Roy , June 2007.
"I received everything, once again thanks for all the help!" Matthew , June 2007.
"Donn, thanks so much for dealing with this. Great customer service - I really appreciate it." David , June 2007.
"Thanks for your great customer service!" Rodger , June 2007.
"I've found your service to be excellent in all respects, and it's the end result, I'm sure, that's your primary concern. So keep up the great job, and thanks again." Mark , June 2007.
"Thank you so much for your help!! I am so impressed with your excellent customer service, and I am so happy to now be a customer of Wine Commune. " Amanda , June 2007.
"Thanks, Donn - I always get great customer service from you guys and I appreciate it very much!" Doug , June 2007.
"Thanks for all your hard work and great service." Doug , June 2007.
"Thanks Donn. Great communication and customer service as always!" Glenn, June 2007.
"Thanks as always for the great response and service...!!" Howard , June 2007.
"Another great customer service moment. Thanks and have a great Holiday" Jeannette , June 2007.
"Many thanks for your always great service." Alain , June 2007.
"Thank you for the great customer service." Leonard , June 2007.
"Great customer service. You guys are great." Matthew , June 2007.
"Now that's a great way to diffuse a situation ..... thank you Jim for the great customer service! " Michael , June 2007.
"Thanks for the great customer service!" David , June 2007.
"Thanks again. Great service. We will definitely use you again." Judith , June 2007.
"Thank you very much for all of your help in this matter. I really appreciate it, you guys (which in my case essentially means you) have provided excellent service, and I won't hesitate to recommend you." Matthew , June 2007.
"Thanks very much, Jim & A. G. I appreciate both of your efforts. " Michael , June 2007.
"Just a little note to say thanks for everything, you have been a great help. I'm sure most of the time people call and complain, but you should also hear when you help people out. " Sholom , June 2007.
"You're the best." Richard H. , June 2007.
"As usual your responsiveness is world class! Thanks in advance for providing the tracking information on my order. I appreciate the great service. All the best!" M. Shankweiler, June 2007.
"Jim - just to let you know I received my shipments today and everything worked out fine. Thanks for your help." John , June 2007.
"Thank you for the prompt reply, its much appreciated and am delighted everything worked out so easily." Martin , June 2007.
"...thank you so much for expediting my order and pulling it together so quickly. I appreciate your thoroughness and communication. I'm sure I'll be making several more purchases down the road." John , June 2007.
"I just wanted to say Thank You!!! It was a definite long shot to think I could get this bottle of Kosta Browne wine, and to have ordered it late Wednesday night, and then received it Friday morning - AWESOME!!!! Thank you so much! This is my first experience with you, but definitely not my last. " Julie , June 2007.
"Awesome! This is perfect. I have a friend that has over 5000 bottles in his collection. He is interested in selling some of his stock. I have told him that your organization is First Class all the way. " John , June 2007.
"By the way, Erika was absolutely wonderful on the phone-excellent customer service." Dino , June 2007.
"I wanted to also thank you for the lovely bottle of wine. It was a very kind thing to do,but i guess thats why I'm a convert from Winebid. Service, selection and no 17% comission. Keep it up. You guys are truly a breathe of fresh air in the wine world." Rick , June 2007.
"I wanted to thank you for your prompt attention to the deal with the bottle of Saxum...you guys are truly a customer oriented bunch, and it shows. You and all of your cohorts should be commended." Rick, June 2007.
"Thanks again for your prompt response. You have wonderful customer service!!! Onwards and Upwards! " Howard , June 2007.
"First off let me say that I have really enjoyed dealing with your company and I also feel that I have found a very exceptional buying experience for quality and value. The reason being is because of the Customer Service relationship I have experienced with your company. " Greg , June 2007.
"You are wonderful. I also love to buy when [JJ Buckley] is the seller." Greg , June 2007.
"You are awesome!! Thanks for such great customer service!" Dino , June 2007.
"Thanks for shipping the 6 bottles of Ladera wines. The transaction with your firm was flawless. Thank you and I look forward to purchasing wines from you again in the near future! " Tony , June 2007.